I'm sorry to hear about the difficulties you've been dealing with in your personal life, but it's great to hear that things are starting to turn around for you! See our online options here for reviewing your accounts and requesting more time to pay. Alternatively, private message me or get in touch with our customer service team via chat by following this link - we'll happy to assist you where we can!
You'll note that I've removed some of your personal details from your original post. I've done this for the sake of your privacy as this is a public forum.
If I’ve helped in anyway, please mark my post as SOLVED!
This helps our Community know the answer to common questions.