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Search for answers relating to your AGL account or your AGL online services.

How long will it take for gas connection

OKL
Switched-on

I have applied to change my electricity and gas from Origin to AGL. The electricity has been connected, but not the gas. I previously received an SMS message, saying that my gas transfer request on 12/02/2019 has been confirmed. But currently, the status of gas connection is still in progress.

1 REPLY 1

Re: How long will it take for gas connection

AGL Moderator

Hi OKL,

 

Welcome to the Community!

 

If you've received this SMS then this is a great sign that things are progressing well. After your transfer has been completed, it can take a up to a fortnight or so for this to reflect in your online account.

 

If this hasn't updated by the end of next week, please let me know!

 

Cheers,

 

Jayden

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