Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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How can I request a payment extension online?

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10 REPLIES 10

Re: How can I request a payment extension online?

AGL Moderator

Hi @Bianca1

 

Great question! We can help you with this very easily, by talking to us via web chat at aglener.gy/ChatCom

 

Cheers, 

Jordan

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Re: How can I request a payment extension online?

Switched-on

I would like to have a payment extension of 2 weeks from due date which is 3rd Oct.

Thank you.

Re: How can I request a payment extension online?

Retired AGL Moderator

Hi @Suzette123


Thank you for contacting us about this extension and sincere apologies for the delayed response. Our service team would be most happy to help apply this payment delay for you - despite the fact that the bill is due today. You can talk to them via webchat here.

 

Kindly, Dave.

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Re: How can I request a payment extension online?

AGL Moderator

You can now request a payment extension online through My Account or see if you are eligible for concessions, rebates or grants. See this article for more information.

Re: How can I request a payment extension online?

Switched-on

as i am overseas for 4 weeks i would like an extension to pay my gas bill as the bank have stuffed up my account    john

Re: How can I request a payment extension online?

AGL Moderator

Hi John,

 

Thank you for getting in touch!

 

We're more than happy to provide with an extended due date when required! You can arrange this either through your AGL MyAccount or by getting in touch with our web chat team here

 

Kind regards,

 

Jayden

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Re: How can I request a payment extension online?

Switched-on

 can I please get a payment extension

Re: How can I request a payment extension online?

AGL Community Manager

@cassyluck you can use the information here to find out if you're eligible

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Re: How can I request a payment extension online?

Switched-on

Hi could I get extension on bill my wife is out of work money is tight. I could pay you $150 today rest of it in two weeks after 15th of month.. 

 

i would like set up payment very month please.