Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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General Usage Next

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I recently received my latest bill or last bill rather before moving.

I have been paying monthly for a number of years and now see there is a charge on my bill for general usage next. This amount is $160!!! What is this charge considering i am moving and pay monthly.

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Re: General Usage Next

AGL Moderator

Hi sarahkate,

 

Thanks for your enquiry!

 

So that I can provide you with an accurate response, do you mind me first asking to confirm which state you reside in?

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: General Usage Next

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Hi Jayden,

I live in south australia

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Re: General Usage Next

AGL Moderator

Thanks for clarifying sarahkate!

 

In South Australia, you have what is commonly referred to as a 'stepped-tariff'. This means that you have an allocated of 109.589 MJ per day at one price, and anything over that is charged at a different price. The way to calculate your threshold at this price is multiple the number of days in your bill by 109.589.

 

For example, for a 30-day bill - 109.589 x 30 = 3,287.67. This means that 3,287.67 MJ of usage would be charged at the first rate, and any usage thereafter would be charged at the second rate which is lower.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: General Usage Next

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What does ‘general usage next’ on my bill mean?

What is it a charge for?

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Re: General Usage Next

Powerhouse

@Tony50

 

Now in answer to your "What is General"?

 

You are talking about Electricity.

The Three Basic Tariffs that most home users have are:

General    -    This is your main supply to the house

Controlled -  Available for a set time during the night ( by a Switched Meter on a circuit)

Feed-in -   The power that you do not use within your house from a Solar System

 

I would suggest that you look at:

https://www.agl.com.au/help/payments-billing/your-energy-bill-explained

 

This is supposed to explain your basic Electricity or Gas bill for AGL users but they are not correct.

 

Then look at @jaydeny response explaining stepped tariff's.

 

Electricity, Gas and Water Retailer's can have up to four levels of tariff's.

Lets make it simple.

 

You have a plan that says your first usage is 10 units per day at $1.00 per unit, any additional units are $1.50 per unit.

 

You get your bill and see that you have used 1170 units over a 90 day billing period.

 

Therefore your daily usage is (usage / days) 1170/90= 13.000 units per day

So the FIRST 10.000 units is 10.000*$1.00 = $10.00

and the Next or remaining 3.000 units is   3.000*$1.50 =   $ 4.50

Your Daily Price is then $14.50 a day

Multiply that by the number of days to get 90*$14.50 = $1305.00

 

So this is explained by Jayden as

First 9000 units (90*10.00)   at $1.00 =  $900.00

Next   270 units (90*3.00)     at $1.50 =  $450.00

                                                      Total  = $1350.00

 

In a real bill you will have other charges (Supply, GST etc) added as well

 

Please note that I used the word UNITS as this formulae is applicable to KW, Mj or Kl.

In Electricity and Water the more you use the more you get charged.

For some reason the more GAS you use the less you get charged.

 

Hope all this helps.

Neil

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