Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

Gas bill

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My account over Summer is around $15-$16 per month, I noticed my account for may is already $66 how could this be as we have not used gas heating because we have a toddler runing around and usage has not changed

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Re: Gas bill

AGL Moderator

Hey Rodrocket,

 

Thanks for your post!

 

If you're being billed monthly, you may find that your last one or two bills were based on estimated readings and that your most recent bill contains an actual reading. If this is the case, then it is likely that your past bills were underestimated, and that your most recent bill with an actual meter reading is making up for these underestimations.

 

If you'd like to chat further about your bills, please feel free to get in touch with your web chat team here!

 

Kind regards,

 

Jayden

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