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Gas Hotwater Overcharging in unit block

Dear All

 

Wish to bring attention to the overcharging in Unit blocks for Heated water by Gas. This is my small unit block if this is the problem I have am sure that thousands of others are having the same issue.

 

Have contacted AGL repeatedly to get a result and have found they either blame me (long showers), Jemena or other amazing reasons. Most unit owners would never bother to check their combined usage. You will see below the unit block is being charged over 300% more for heating hot water than the actual gas usage. 

 

Cost per MJ using AGL Bill 38.83HF x 1.0469CF x 0.028Price = $1.138231556 per MJ

 

Total Gas used from the 1st Feb to 28th Feb Read from the Gas meter that is supplying only the hot water cylinder.

6694-6350 = 344 MJ x $1.138231556 = $391.55 Actual Total for the entire building

 

Total Gas used from the 29th Feb 30th March Read from the Gas meter that is supplying only the hot water cylinder.

7070-6694 = 376MJ x $1.138231556 = $427.98 Actual Total for the entire building

 

The Conversion factor for water 10Mult x .410351CF x.028 = $0.11489828 per Liter

 

Hot Water Consumption      FEB                 March

Unit 1 0001802 – 0001353 = 449L                0002268 = 466L

Unit 2 0000773 – 0000567 = 208L                0000976 = 203L

Unit 3 0278209 – 0274243 = 3966L              0283252 = 5043L

Unit 4 0374008 – 0373137 = 871L                0375573 = 1565L

Unit 5 0000384 – 0000247 = 137L                0000568 = 184L

Unit 6 0127188 – 0123193 = 3995L              0129141 = 1953L

Unit 7 0000615 – 0000494 = 121L                0000775 = 160L

Unit 8 0217662 – 0216229 = 1363L              0219249 = 1587L

Unit 9 0002603 – 0001729 = 874L                0003405 = 802L

Unit 10 0000417 – 0000304 = 126L              0000553 = 96L

Unit 11 0000218 –0000134 = 84L                 0000292  = 74L

Unit 12 0010868 – 0010603 = 265L              0011175 = 307L

Total Water                        12459L                                  12440L

Invoiced from AGL          $1431.51                              $1429.33             

 

Have been in a dispute with AGL gas about hot water since the day I moved in for one reason or another. Have zero issues with AGL electricity. I Would like to talk to the same person every time and someone who actually understands the issue. Sadly have people who tell me it’s the quality of the gas or the pressure of the gas and today the outside temperature.. These explanation make no logical sense, you have a regulator on every gas meter, am sure you supply quality gas, and the temperature of the water supply and air temp has not varied that massively by 133 degrees which would be required to get close to the bill AGL has issued.

 

Regards

Steve Russell