Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Gas Bill - Was told i would receive higher discount

Conductor

Hi

 

I recently called AGL regarding an electricity issue which is still ongoing and was told I would now receive a 22% discount on my Gas bill.

I recently received my bill and I only have a 14% discount.

 

Please advise and resolve for me

 

thanks

 

Jimi

1 REPLY 1
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Re: Gas Bill - Was told i would receive higher discount

AGL Moderator

Hi Jimi007,

 

I'm sorry to hear that you haven't received your discounts as expected! 

 

We are unable to address account-related issues through the AGL Community, so we'll ask you to get in touch with our web chat team here.

 

Kind regards,

 

Jayden.

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