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Forgot to include leading zeros in self read

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I was speaking to AGL and when asked for my hot water meter reading, I forgot to include the leading zeros. It should be 0019 9170 not 19 9170 (first four numbers in black, last four numbers in red). The 9170 are decimal places in red on my meter. I think I also didn't clarify that 9170 was in red and not black.

 

is this going to be an issue, I'm very stressed now that AGL will think I used a lot more hot water gas than I actually did.

 

 

 

 

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Re: Forgot to include leading zeros in self read

AGL Moderator

Hi @bonsai

 

Apologies for the late response. It should be fine, our team will know what to do, however, if your bill doesn't reflect the read correctly, please get in touch with us again so we can rectify it.