Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Final Bill After Disconnection

Switched-on

We had our electricity disconnected on the 4th October this year, and I have yet to receive the final bill. I have rung twice so far, and both times they have told me they will send it: They haven't. I'm sick of ringing and getting the same incorrect information over and over again. How can I sort this out? I want to ensure that they did in fact disconnect my electricity to my old house, and that the new tenants are not using my electricity and; I want to know that I will not be receiving fees for an overdue bill that I haven't even received.

I do not have an account number handy, only the address of the property.

1 REPLY 1

Re: Final Bill After Disconnection

Alumni

That does sound frustrating @TahneeE, sorry to hear you haven't received your final bill as requested. If you would like to leave your details on our Support Form, we can follow this up for you.





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