Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Estimated bills and service charges

Switched-on

How dare your company estimate peoples bills, we pay a service charge, so hire people to come and do real reading of meters,you tried this before some years ago, my answer will be the same, if you Guess my bill, well I will pay it when I win Tattslotto,because  I guessed Id win 1st prize

STOP BEING GREEDY, UNBELIEVABLY WRONG, ALSO STOP THE SERVICE CHARGES OR WE WILL TAKE YOU TO THE ACCC  Commissioner/

1 REPLY 1
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Re: Coming soon: The new-look eBill summary

AGL Community Manager

Hi @Leon ,

 

Estimated billing is common if you don't have a smart meter. It means if your electricity distributor is unable to access your meter, your usage will be estimated temporarily. Next time your meter is actually read, or if you submit a meter read yourself, your bill will simply be updated, and you'll be credited or charged extra depending if the estimate was under or over. You always have the option to avoid estimated billing by providing your own self-service meter read.

 

For more info, check out Why do I get estimated bills?

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