Entering a metre reading

[pidgie]

Unable to enter a metre reading.  I have successfully entered a metre reading twice before but now I can't get the screen to even load

[THL]

Hi pidgie, 

Thanks for reaching out to us with your enquiry!

You may be having this issue if you've entered too many reads within a short period of time. 

If you've entered an incorrect read, you can either provide an updated read through our webchat channel here or you can even send a picture of your meter directly through to us at customerreads@agl.com.au 

Kind regards,

Le 

[simoch1]

I entered the wrong meter read and jyst think I’ll wait for the meter reader to submit correct to you as I’m unsure which figures to input 

[Frank1]

Received a message to submit a metre reading . How

[-Nam- · Accepted solution]

Hi Frank1! 

Welcome to AGL Community! 

You can submit your own meter reading on your AGL My Account here or you can email a photo of your meter reading to CustomerReads@agl.com.au. 

Kind regards, 

-Nam-