Entering a metre reading

[pidgie]

Unable to enter a metre reading.  I have successfully entered a metre reading twice before but now I can't get the screen to even load

[THL]

Hi pidgie, 

Thanks for reaching out to us with your enquiry!

You may be having this issue if you've entered too many reads within a short period of time. 

If you've entered an incorrect read, you can either provide an updated read through our webchat channel here or you can even send a picture of your meter directly through to us at customerreads@agl.com.au 

Kind regards,

Le