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Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Entering a metre reading

Visitor

Unable to enter a metre reading.  I have successfully entered a metre reading twice before but now I can't get the screen to even load

1 REPLY

Re: Entering a metre reading

AGL Moderator
AGL Moderator

Hi pidgie, 

 

Thanks for reaching out to us with your enquiry!

 

You may be having this issue if you've entered too many reads within a short period of time. 

 

If you've entered an incorrect read, you can either provide an updated read through our webchat channel here or you can even send a picture of your meter directly through to us at customerreads@agl.com.au 

 

Kind regards,

 

Le 

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