Energy bill

[hi2ajoy]

Good Morning Team

I can see same payment was claimed from my A/C twice. I have given a screenshot herewith. 

Please provide me justification and make necessary arrangement for reimbursement of this transaction ASAP.

Regards

Purnendu

[jaydeny · Accepted solution]

Hi Purnendu,

Welcome to the Community!

This is something that we're happy to help you with, however you will need to get in touch with our customer service team for account-related assistance. You can reach out to our web chat team here.

Kind regards,

Jayden

[hi2ajoy]

Hi 

Thanks for your mail. I could not send mail as I did not find any mail address there. Would you please help me to get a mail address? Phone call takes lot of time to get response which I do not want to.

Thanks

Purnendu

[jaydeny]

Hi hi2ajoy,

You can find a comprehensive list of the various ways in which you can get in touch with us here.

Kind regards,

Jayden