Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Energy Plan - pay on time discount

Switched-on

My "Pay on time discount" is less than usual . Has the percentage been reduced or is there a mixup with the low income discount?

1 REPLY 1
Highlighted

Re: Energy Plan - pay on time discount

AGL Moderator

Hey spikem,

 

Welcome to the AGL Community!

 

If your discount plan expired during the last billing period, there is a chance that this may have decreased. There may also be a few other causes of this! If you'd like us to look into things further, you can get in touch with our web chat team here.

 

Kind regards,

 

Jayden 

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.