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Search for answers relating to your AGL account or your AGL online services.

Email address to send in meter read - Incorrect charging

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Dear AGL,

 

What is the correct email to send in the photo of our gas meter?

 

Was told customerread@agl.com.au but that bounced.

 

Please advise

 

Thanks

 

 

5 REPLIES 5

Re: Email address to send in meter read - Incorrect charging

AGL Moderator

Hi rainnbow_2234,

 

Thanks for getting in touch!

 

Please be advised that the correct email address is customerreads@agl.com.au. We apologise for any confusion.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Email address to send in meter read - Incorrect charging

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Dear AGL Customer Service,

I want to send photo my meter to you but my email wasn’t go through.

could you please give me correct corresponding email, thanks!

Hoa Trinh


@rainnbow_2234 wrote:

Dear AGL,

 

What is the correct email to send in the photo of our gas meter?

 

Was told customerread@agl.com.au but that bounced.

 

Please advise

 

Thanks

 

 


 

Re: Email address to send in meter read - Incorrect charging

AGL Moderator

Hi Mshoatrinh77!


You'll be best served lodging these meter readings via your AGL My Account or app these days. You can find out more here: How do I submit a meter read using My Account?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: Email address to send in meter read - Incorrect charging

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Re: Email address to send in meter read - Incorrect charging

AGL Moderator

Hi Revell11!

 

The best way for you to lodge your own meter reading(s) will be to log into your AGL My Account here and then following the prompts.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.