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Search for answers relating to your AGL account or your AGL online services.

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Electricity Bill has risen in price even with less use of things such as heater which was main cost.

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Hi there

The past two months my electircity bill had been sitting around $430 and my partner and I figured it was the heater. This last month though, the heater has been used probably 80% less than in previous months, yet our bill has somehow climbed higher to $488 rather than dropped down with less power use. So we're a bit frustrated to say the least as we were expecting a lower bill with cutting out heater use.

Just wanted to find out how this could be an accurate bill?

Thanks

1 REPLY 1
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Re: Electricity Bill has risen in price even with less use of things such as heater which was mai...

AGL Moderator

Hey James95,

 

Thanks for reaching out!

 

I can definitely appreciate the cause for concern here, and we'd love to look into this for you! So that we can jump into your account and have a look around, you'll need to contact our web chat team (aglener.gy/ChatCom) who'll be happy to help where they can.

 

Kind regards,

 

Jayden.

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