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Search for answers relating to your AGL account or your AGL online services.

Download usage data problem

Switched-on

Why is estimated data always much higher than actual? 

1 REPLY 1

Re: Download usage data problem

AGL Moderator

Hey, TheGnome!

 

Thanks for joining the Community!

 

Estimated data is calculated using a number of different variables, including but not limited to usage at the property for the same time last year, as well as usage habits in similar households nearby. At the end of the day, estimations are educated guesses, which aren't always spot on unfortunately! Rest assured we'll always revised this estimated data when actual data becomes available.

 

Kind regards,

 

Jayden.

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