Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

Discount

Switched-on

I always pay on time, so I would like to know why I don't get the pay on time discount?

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Re: Discount

AGL Moderator

Hey MissB,

 

Thanks for joining the Community! 

 

Pay on Time discounts are not automatically applied to customers accounts, as they're a part of contractual agreements between AGL and our customers that need to be opted in to. To ensure that you are on the best discounts available to you moving forward, you'll need to contact our web chat team (aglener.gy/ChatCom) who'll be happy to help where they can!

 

Kind regards,

 

Jayden.

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