Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Discount on Gas/Electricity

Switched-on

Hi, 

In 2016, i was put on a plan for gas and electricity offering a 25% pay on time discount for got gas and electricity for remaining loyal to AGL. At the end of 2017, this plan renewed but with a reduced pay on time discount of 18% for gas and electricity.

 

From talking to other customers and reviewing online, i can see that other customers are being offered a 28% pay on time discount with AGL?

 

I've been a customer with AGL for approx 7 years (and would like to remain so) and was wondering if you could bring my gas and electricity plans in line with other customers?

 

Kind regards

Tiffany

1 REPLY 1
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Re: Discount on Gas/Electricity

AGL Moderator

Hey Tiffany,

 

Welcome to the Community!

 

This is something that we'd be happy to take a look at for you! We'll ask you to contact us so that we can jump into your account and ensure that your loyalty is suitably rewarded.

 

Kind regards,

 

Jayden

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