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Disconnect/Re-connect fee via Directconnect service in SA

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I had a service of disconnect/Re-connect via Direct-Connect(directconnect.com.au) due to moving house.

As my understanding, this is a Free service that my property agency recommended.

However, the last bill of my previous house has the disconnect/Re-connect fee.

Please advice me about this.

 

Thanks

 

 

1 REPLY 1
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Re: Disconnect/Re-connect fee via Directconnect service in SA

AGL Moderator

Hi Daeyoung,

 

Welcome to the AGL Community!

 

We're not in a position to comment on any promises or promotions run by other companies, however we can confirm that there is a fee charged of $42.13 when moving in or out of a property in SA which covers your initial meter reading and connection. If you were advised by Direct Connect that you would not be charged any fees, we encourage you to get in touch with them directly to clarify this.

 

Kind regards,

 

Jayden

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