Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Delay of payment gaz and electricity bill

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Due to the corona virus we ask for gas and electricity payment defferrals

2 REPLIES 2
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Re: Delay of payment gaz and electricity bill

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Hi AGL

please reply to my request to delay my gaz and electricity agl bill according to the corona help

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Re: Delay of payment gaz and electricity bill

AGL Community Manager

Hi @Azzouni 

 

Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.

 

Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.

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