Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Covid 19 Government rebate

Switched-on

Hi AGL,

 

Wondering when the below will come into effect for my residential account? It wasn't applied on my 1-31 March, statement and can't see a credit on my account balance for the 1-30 April charges (statement not yet issued just balance when logged in)

 

Q. When will Queenslanders start to receive the
utility payment?
• Government is working with retailers to
get the payment to households as soon as
possible. Depending upon when their bill
falls due, customers will begin to see the
payment over the coming months.

 

Kind regards,

Hannah

2 REPLIES 2
Highlighted

Re: Covid 19 Government rebate

AGL Community Manager

Hi Hannah, I believe you should see it applied to your next issued bill.

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Re: Covid 19 Government rebate

Switched-on

Hi - I see that the Queensland Utilities rebate credit was applied to my account in May, but It was not paid out with my last solar electricity bill credit.