Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Covid 19- Customer Support

Switched-on

Dear officer,

 

We are a small business which is greatly impacted by COVID 19.Due to the crisis I cannot afford to pay our bills at the moment.

 

I just wonder if there is any support program for us? Or can I ask for an extension or payment plan?

 

My A/N is 7047 451 344 and 7047 451 310

 

Thank you very much.

 

Minh Chu.

1 REPLY 1
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Re: Covid 19- Customer Support

AGL Moderator

Hi Minhchu,

 

Thank you for contacting us and being apart of the AGL Community.

 

I am sorry to hear that you have been affected by the current events. We do have a COVID-19 Support Program which you can learn about here; https://www.agl.com.au/coronavirus?cidi=A10492. You will need to log into My Account to apply for this.

 

If would like to discuss any other payment plans available, please contact us directly; https://www.agl.com.au/contact-us/social/contact-us

 

Thank you,

Jenna