Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Coronavirus crisis

Switched-on

Can't call you, can't see anything on your website... so what is your policy towards assisting those in need for relief or suspension of bills in circumstances when income is severely affected?  It'd be great to talk with someone instead of running around your website and getting nowhere!

1 REPLY 1
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Re: Coronavirus crisis

AGL Community Manager

Hi @TonyP , thanks for getting in touch with us at this difficult time. Right now we have  an announcement banner at the top of our homepage, and it points to this page, where you can learn more about how AGL is responding to the current situation: (https://www.agl.com.au/coronavirus?cidi=A10492)

 

Included on that page are resources for getting support if you're facing financial hardship. Please get in touch again if we can help out further.

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