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Search for answers relating to your AGL account or your AGL online services.

Contacting AGL from overseas

Liz
Switched-on

How do I phone AGL from overseas?  Their 1300 numbers and 12etc numbers don't work!!!

10 REPLIES 10

Re: Contacting AGL from overseas

Retired AGL Moderator

Hi Liz, welcome to the Community!

 

We have a dedicated number for those calling from overseas: +613 8633 6000. 



If I've helped you in any way, feel free to give me a Like!

Re: Contacting AGL from overseas

Switched-on

l have emailed twice to ask for a way of paying my AGL account as l am in France. You have not responded to either and the account is now overdue.  l owe $382.15. Can you send me a PHONE number so that l can pay by Visa over the phone.

Re: Contacting AGL from overseas

AGL Moderator

Hey cabails32700,

 

Thanks for your comment!

 

You can reach us abroad by calling +613 8633 6000.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Contacting AGL from overseas

Conductor

Hi

 

Hae spoken to AGL in Sydney re this problem and also chat line at aGL.

 

I paid a final a instalment on my account  of $168.08 on 21st February.  I paid through my zip pay account, but the amount has not been received  From what I can tell I entered the bop pay code correctly.  I wish to have this matter resolved asap as its causing me concern.  Cana you assist.  All my accounts are paid on time, I do not want a problem.  Thanks in advance

Re: Contacting AGL from overseas

AGL Moderator

Hi Actium,

 

Welcome to the Community!

 

For these sorts of issues, you'll be best served sending an email to us at payments@agl.com.au. Please ensure that you include a screenshot of any payment receipts that you may have as well as your AGL account details.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Contacting AGL from overseashave been trying to resolve this Am very concerned. I

Conductor

My e mail s are not working for some reason at present.

Re: Contacting AGL from overseas

Conductor

Are you able to give me the aGL contact number from Greece please> 

Re: Contacting AGL from overseas

AGL Moderator

Thanks Actium.

 

You can reach us from overseas on +613 8633 6000.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Contacting AGL from overseas

Conductor

Thank you. That’s 0061386336000?