Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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Concession Victoria

Switched-on

Hi there, 

Our AGL electricity account is in my name with wifes name as an authorised contact. We have a concession card which is in my wife's name with my name and details also on tbe card (so a secondary holder i guess?). Are we able to have the concession applied to the account in  this situation? Located in Vic.

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Re: Concession Victoria

AGL Moderator

Hi Adrian,

 

Welcome to the AGL Community!

 

The primary name on the concession card needs to be identical to the primary name on your AGL account per DHHS requirements.

 

Please let me know if you have any further questions! 

 

Kind regards,

 

Jayden

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