Accounts and Billing

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Newcomer

Concession Enquiry

Hi, I have attempted to get a concession card added 3 times over the telephone, and online with no success. There is an issue with a name change due to a divorce and I have tried to explain this but with little luck. I am wondering if there is anyone who might be able to help? Thank You

2 REPLIES
Moderator

Re: Concession Enquiry

Hey Cleo,

 

Thank you for getting in touch!

 

I'm sorry to hear that we've been unable to resolve your enquiries to date. If you can send through a private Facebook message (m.me/aglenergy) with your AGL account number and email address, we'll get back to you ASAP!

 

Cheers,

 

Jayden.

 

Newcomer

Re: Concession Enquiry

Apologies for the delay Jayden but unfortunately I don't have facebook. Is there another way I can get the information to you?