Accounts and Billing

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Concession Enquiry

Hi, I have attempted to get a concession card added 3 times over the telephone, and online with no success. There is an issue with a name change due to a divorce and I have tried to explain this but with little luck. I am wondering if there is anyone who might be able to help? Thank You


Re: Concession Enquiry

Hey Cleo,


Thank you for getting in touch!


I'm sorry to hear that we've been unable to resolve your enquiries to date. If you can send through a private Facebook message ( with your AGL account number and email address, we'll get back to you ASAP!







Re: Concession Enquiry

Apologies for the delay Jayden but unfortunately I don't have facebook. Is there another way I can get the information to you?