Hi, I have attempted to get a concession card added 3 times over the telephone, and online with no success. There is an issue with a name change due to a divorce and I have tried to explain this but with little luck. I am wondering if there is anyone who might be able to help? Thank You
Thank you for getting in touch!
I'm sorry to hear that we've been unable to resolve your enquiries to date. If you can send through a private Facebook message (m.me/aglenergy) with your AGL account number and email address, we'll get back to you ASAP!
There certainly is! You can get in touch with our web chat team here: aglener.gy/ChatCom. Alternatively, you can always get in touch on 131 245.