Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Change name on bill temporarily without incurring any fee

Newcomer

Hi AGL,

 

I need to add my name to the electric bill for an application that requires the utility bill. As I only need it as a one off, is it possible to transfer the name of the bill to my name and then transfer it again back to my friend's name without incurring any connecting costs?

3 REPLIES

Re: Change name on bill temporarily without incurring any fee

Moderator

Hi Kevlar25,

 

Thank you for getting in touch!

 

As a work around, you can contact our customer service team (by web chat or on 131 245) to request a 'backdated move in' as of the last meter reading date. This will move the account in question into your name retrospectively from the date the meter was last read, and will not occur any additional meter reading fees.

 

Kind regards,

 

Jayden 

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Re: Change name on bill temporarily without incurring any fee

Newcomer

Do I need to create an account before that? And who is suppose to reach out to request for the backdate, is it me or my friend?

Re: Change name on bill temporarily without incurring any fee

Moderator

Hi Kevlar25,

 

You can make this request, and our customer service team will make an account for you in the process.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.