Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Change account no in Agl app

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My account number has been recently changed but the app has not been updated automatically hence it reverts back to the old account which has no up to date information. How to fix this?

thanks

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Re: Change account no in Agl app

AGL Moderator

Hi @Bragan

When you say recently, how recently are we talking? Sometimes it will take a little time for the app to refresh in the backend. It would be great if you could send your new account number and screenshot of what you're seeing to me via private message so that I can take a closer look at things.

 

Thanks!

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Re: Change account no in Agl app

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I had the wrong account number in the app and online.  How can I change it

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Re: Change account no in Agl app

AGL Moderator

Hi andy_tennant! 

Welcome to AGL Community!

We won't be able to fix this over AGL Community, please contact us and we'll fix that up for you. 

 

Kind regards, 

 

-Nam-