Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Change Account Ownership Online

Switched-on

I need to take ownership of an AGL account that was created by my exwife, can this be done online with a form or via chat?

3 REPLIES 3

Re: Change Account Ownership Online

Retired AGL Moderator

Hi @Christian

 

Thanks for getting in touch with us and welcome to the Community. 

 

You will need to set up a new account in your name and this can be done both online and via our webchat team. Once your account has been established, a final invoice will be issued for the previous account holder. 

 

Thanks! 

 

Re: Change Account Ownership Online

NK1
Switched-on

what do I need to do to change my billing account to my name it has been on my sons for sometimes


@CatherineG wrote:

Hi @Christian

 

Thanks for getting in touch with us and welcome to the Community. 

 

You will need to set up a new account in your name and this can be done both online and via our webchat team. Once your account has been established, a final invoice will be issued for the previous account holder. 

 

Thanks! 

 


 

Re: Change Account Ownership Online

AGL Moderator

Hey Nk1,

 

Thanks for reaching out!

 

All you really need is the address, and we will take care of the rest! You can have this done for you online through agl.com.au, by contacting our web chat team at aglener.gy/ChatCom, or by contacting us

 

Kind regards,

 

Jayden.

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