Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Cancel my Bill Smoothing plan

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I logged in to cancel my Bill Smoothing plan and wasn't able to find out how. 

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Re: Cancel my Bill Smoothing plan

AGL Moderator

Hi SamS,

 

Welcome to the AGL Community!

 

Unfortunately you will not be able to cancel your Bill Smoothing plan through your My Account. You will need to contact our customer service team.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Cancel my Bill Smoothing plan

Semiconductor

I'd like to be able to change my Bill Smoothing payment amount too in My Account. 

Re: Cancel my Bill Smoothing plan - Status changed to: Investigating

AGL Moderator
 

Re: Cancel my Bill Smoothing plan - Status changed to: Good Idea, Vote!

AGL Moderator

Let's see if the Community would also like to see this functionality!

 

We'll update the status and encourage the Community to continue to vote (using the like thumbs or replying with a comment).