Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Can't see my bill but i have been debited the amount from online. No ebill, paper, app or my account

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Can't see my bill but i have been debited the amount from online. No ebill, paper, app or my account record available. This means i dont know what i have been charged for. Sounds almost illegal.

 

cheers

 

iain

1 REPLY 1
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Re: Can't see my bill but i have been debited the amount from online. No ebill, paper, app or my ...

AGL Moderator

Hi Iain,

 

Thanks for reaching out regarding a recent direct debit.

 

It sounds as though there has been a breakdown in communication between yourself and AGL, which we'd like to apologise for. So that we're able to help, could you please contact our Web chat team at aglener.gy/ChatCom, and we'll be happy to assist you further.

 

Kind regards,

 

Jayden

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