Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Can’t pay bill online or via app

Switched-on

Hi, I’m overseas and can’t pay my bill via the app / website as normal as I’m receiving an error message. 

 

Can I arrange a bank transfer instead, rather than call?

2 REPLIES 2

Re: Can’t pay bill online or via app

AGL Moderator

Hi Jtaylor007,

 

Welcome to the AGL Community!
 

Unfortunately we do not offer EFT as a form of payment. You can find all of the payment options available to you here. If you're having issues with our website and app overseas, then I encourage you to use BPAY or PayPal if possible.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Can’t pay bill online or via app

Switched-on

Or perhaps AGL can fix their website. I am in the same position overseas and I'm completely unable to pay my bill because the "Pay now" link is broken. Judging by the date of the original post, it isn't a new issue. Foolish of me to simply return the next day as if it were a temporary outage.