Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

Can't check credit balanced on app

GPL
Switched-on

Hi

I've contacted you about this approximately a month ago. I was sent a link to a new t&c page. That didn't actually fix the problem.

With the MASSIVE increases in power costs, I need to be able to see the amount that I'm in credit for - you need to understand that's it's vital for me to keep payments up to date, especially in Armidale where heating costs must be anticipated.  

So, how do I check my balance on the iPhone app?

Thanks, I lose my discounts if ointments later.

G

 

1 REPLY 1

Re: Can't check credit balanced on app

AGL Moderator

Hi @GPL

 

 

You should be able to see your current balance/overdue balances in the section titled 'Billing' on the app. This should show the appropriate credits where applicable. 

 

Let me know if you require any further information, thanks!