Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Can I claim for food lost as a result of a power outage?

Switched-on

How do I claim for loss of power resulting in loss of products from freezer/Fridge?

1 REPLY 1

Can I claim for food lost as a result of a power outage?

Alumni

Hi Robby, 

 

We can offer you assistance in managing your energy account if you've been affected by severe weather. Give us a call on 131 245 (we're here 24/7) to chat about your options. 

 

For compensation for loss of food as a result of an outage, it's best to speak to your distributor. Find yours: http://bit.ly/1qayGfh. Depending on their policy, they may be able to provide financial assistance. 

 

We hope that answers your question, but get in touch again if you would like more info. 

 

Thanks, 

Lauren 

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