Hi @Anki, just a heads up - we've had to remove some sensitive information from your post.
We can confirm that your bill was generated and sent on the 8th of April. Not to worry; we've just organised for this to be emailed out to you. Should you not receive this in the next 24 hours jump on our live webchat and we can determine what might be causing the hold up.
If I've helped you in any way, feel free to give me a Like!