As I receive bills by email. All I'm told in that email is what amount is due and to press make payment button once I'm in section to make my payment I'm asked to enter the account number located on reverse side of bill. That I don't have nor get so I can never login to make a payment without a massive stuff around. So how about sending all the info needed in my billing email such as amount due, which property its for, account and reference number so payments can be sorted straight away rather than an hour on phone each time. Thanks
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Welcome to the AGL Community!
Each time an bill is emailed to you, you can follow the "Download your bill (PDF)" link which'll allow you to view all of the information you've just referenced.
If you continue to have issues logging into our online services, please send me a private message with your AGL account details and I'll be happy to investigate this further for you.