Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Bill Smoothing Average Usage

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Just wanting to know that happens if your bill smoothing average usage begins to increase during the year? Does you account go into deficit or do you weekly payments get adjusted to counter the increase?

 

Thank you

1 REPLY 1
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Re: Bill Smoothing Average Usage

AGL Moderator

Hi AlexZ87! 

 

Welcome to AGL Community! 

 

Bill Smoothing is designed to adjust every 6 months for any changes in your usage. This means that you will get a review letter with your bills every 6 months advising you of any changes needed. 

 

Thanks

Ellen