Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

BPay ref number too long

Switched-on

The BPay ref number on my bill has too many digits for the online form in my bank.

I've tried removing the spaces but it is still too long.

As I've wasted enough time on this already, I won't be paying my first bill.

 

1 REPLY 1

Re: BPay ref number too long

AGL Moderator

Hi FossilFool, 

 

It is very disappointing to hear that not all banks have the capacity for our reference numbers, I know that can be disappointing.

 

The good news is AGL has multiple methods for payments, you can log into your online account and pay your bill via the website or app. You can also contact our team here agl.com.au/contact-us/social/contact-us and pay the bill directly with us. 

 

Thank you 

 

Best regards 

 

Ellen