Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

App shows three bill amounts

Switched-on

The app seems like a good way to keep tabs on energy spending but when the first bill came in it showed three different amounts.

Last bill says $184.05

Usage shows $90.44

Total to pay $112.24

 

It seems quite random haveing three amounts as this is all for the first bill so there was no last bill till this one appeared and the amount owing is more then the usage.

 

It would be nice if there was an explanation on how this works so I know for future reference

1 REPLY 1

Re: App shows three bill amounts

AGL Moderator

Hi Flackstar,

 

Thank you for your post!

 

I'm sorry to hear that you've found the details in our app unclear. I believe that the figures you've quoted represent the following:

  • $184.05 - The full amount of your most recent bill
  • $90.44 - The total of your energy usage, less supply charges
  • $112.24 - The total amount to pay for this bill, less discounts and any other credits

If you'd like us to take a closer look at your account to ensure that the above information is correct, please feel free to get in touch with our web chat team here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.