Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Android APP won't update billing and payment status.

Switched-on

Hi there. Is their App issues for Android. My app hasn't updated billing or payments for over 2 weeks. 

Has happened since I moved homes. Is there an issue. How do I fix this lag. Customer support give me scripted answers which don't help at all. 

1 REPLY 1
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Re: Android APP won't update billing and payment status.

Retired AGL Moderator

Hi @Josh-Bendigo

 

Thanks for your post and welcome to the Community. 

 

To investigate what is happening with your App, can you please send me a private message with your account details and we will invesitgate as to why the App is not updating. 

 

Link for private message

 

Thanks!