Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Account in credit + Pay on time Discount

Switched-on

Say my quarterly bill is $1000, and I prepay $750 of that prior to being billed via direct debit, am I receiving the "pay on time" discount on the whole amount or just the remaining $250?

2 REPLIES 2

Re: Account in credit + Pay on time Discount

AGL Moderator

Hi Stormbringer748,

 

Great question!

 

The amount of your pay on time discount is purely based on how much electricity you've used for that billing period. As a result, how much of the bill is paid when it is generated will not have any impact on the amount that you receive back in the way of a discount.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Account in credit + Pay on time Discount

Switched-on

Perfect!

Cheers Jayden