Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Account doubled in 3 months

Switched-on

On behalf of my Mother who resides alone, elderly with ONLY 3 APPLIANCES in her home that are GAS.  1 x Stove = doesn't use as she has her meals delivered.

2 x Heaters which are only ever turned to low, one at a time.  Mum goes to bed by 8.00pm

Also she has $40.00 f/n automatically out of her PENSION for the GAS A/C.  With all this, account usually around $500.00 x 3 months

This BILLING PERIOD it is $1277.33 ??

Even after MONIES taken, balance is a huge $911.22 ??  of which my elderly Mother could not possibly have used. 

PLEASE HAVE SOMEONE CHECK SAID METER AS THIS CANNOT BE CORRECT.  My poor Mum is in a terrible quandary regarding this account.  

Kind Regards,  Cheryl B.