Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Account Number instead of reference number

Rookie

I used account number when using bpay instead of reference number. Will it still register? 

3 REPLIES

Re: Account Number instead of reference number

Moderator

Hi Jae2406,

 

Welcome to the AGL Community!

 

Provided you've used your correct account number as your payment reference number, your payment will be allocated to your account without any issues!

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Account Number instead of reference number

Rookie

I've done the exact same thing but I did it over the phone instead will that be OK aswell

Re: Account Number instead of reference number

Moderator

Hi Johnttttt,

 

So long as you have used your correct account number as your reference number, then your payments will definitely be allocated to your account.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.