Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Access money in credit

Switched-on

How do I access money that's showing in credit in my account on my power bill this is from feedin from my solar ??

Tags (1)
4 REPLIES 4
Highlighted

Re: Access money in credit

AGL Moderator

Hi bluey2020,

 

Great question! 

 

You can request to have any credits currently sitting on your account be refunded directly to your bank account by contacting our customer service team via web chat here. If you find you're in credit at the end of most billing periods, I encourage you to request 'periodic refunds'. This means that solar credits will be refunded to you automatically every billing period.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Access money in credit

Switched-on

Thank you for that all done and dusted 😃

Tags (1)

Re: Access money in credit

AGL Moderator

No worries at all bluey2020!

 

Great to hear that you've got this sorted.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Access money in credit

Switched-on

thanks i was wondering if both gas & electricity wore and by how my