Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

AGL Rewards

Newcomer

I have 2 property accounts linked to same username, AGL reward tab disappear on the profile. Is anyone having same issues? How can I retrieve Reward details? Thanks

3 REPLIES
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Re: AGL Rewards

AGL Moderator

Hi ShelleyF,

 

Thank you for your post!

 

You can find some troubleshooting tips for the AGL Community over here - AGL Rewards - unavailability in My Account FIXED. If these don't help, please send me a private message with your account details!

 

Kind regards, 

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: AGL Rewards

Newcomer

AGL support team notified I have to use 2 different email address to manage account and the reward tab is working now 

Re: AGL Rewards

AGL Moderator

Hi ShellyF,

 

Thanks for the update! Please don't hesitate to get in touch with us here if there is ever anything else that we can do to help.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.