Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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AGL Emsil address

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Hi

 

I have queries on my GAS billing and payments.

Pls advise what is AGL email address where I can send

 

Thanks

Wendy

6 REPLIES 6
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Re: AGL Emsil address

AGL Community Manager

Hi Wendy,

 

We don't actually use email for customer support queries, but there are a number of other channels available, including phone, live chat and messaging. Contact us here, or log in to your My Account and click "Message Us".

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
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Re: AGL Emsil address

Semiconductor

What a shocker, the "message us" link does nothing when I click on it?

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Re: AGL Emsil address

AGL Community Manager

@Davidald There is no  message us link in my post.

 

You need to log in to your account and click the blue "Message Us" button on your account overview page.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
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Re: AGL Emsil address

Semiconductor

Thanks for your reply. I was referring to the "message us" hypertext link in "My Account".

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Re: AGL Emsil address

AGL Community Manager

@Davidald Thanks, any chance you could provide a screenshot of the link you're referring to so I can get it fixed up? I just tested the Message Us button (which looks like):

Capture.JPG

 

 

 

 

and it seems to be working fine. If you're not having any luck it might be an issue with browser settings. 

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
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Re: AGL Emsil address

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