Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

AGL Account Issue

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My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready shortly so please check back soon."

 

I have spoken to people both on live chat and on the phone and am just constantly told this will be resolved within 24-48 hours however it has been over 2 weeks and I am still having this issue.

 

5 REPLIES 5

Re: AGL Account Issue

AGL Moderator

Hi rachela,

 

Welcome to the AGL Community!

 

I'm sorry to hear that our response to this issue has not been more helpful. Please send me a private message with your AGL account number and email address so that I can take a look at this for you.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: AGL Account Issue

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Re: AGL Account Issue

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I need to login my account urgently

 

Re: AGL Account Issue

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I think you misunderstood their reply. They meant to say, "This will be resolved within 24-48 hours from the moment we wake up."

Re: AGL Account Issue

AGL Moderator

Hi rachela,

 

I've just replied to your private message and I hope to hear back from you soon!

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.