Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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7 calls aday!!!

Switched-on

For the past few weeks I have been receiving upwards of 7 phone calls a day from a private number starting they are calling on behalf of AGL. 

They won't tell me why but expect me to give personal details to confirm my identity. 

I 've asked numerous times that a written letter be sent to me and yet when I ask for this they hang up. 

 

1 REPLY 1
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Re: 7 calls aday!!!

AGL Community Manager

Hi @Chloe16 . That sounds annoying.

 

Under those circumstances I think it's definitely a good idea to be cautious about giving out personal details. Get in touch with us via phone or web chat or log in to your account and click "Message Us" to confirm whether AGL is actually trying to contact you.

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