Accounts and Billing

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$50 of Solar Credit Withheld

Conductor

Hi,

I'd like to know why as of two bills ago, AGL are now withholding $50 of my solar credit into the new billing cycle? Is anyone else experiencing this?

 

Thanks.

4 REPLIES 4

Re: $50 of Solar Credit Withheld

Transformer

HI sfanken,

 

I've not heard of that before. So you got some feed in tarrif credit but not all of it?

I requested via phone that my credits are paid every billing cycle into my bank.

They are usually paid in full a few days after receiving my "bill"


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Re: $50 of Solar Credit Withheld

AGL Moderator

Hi sfranken,

 

Thanks for your post!

 

This does sound unusual. What on the bill has given you the impression that your credits are being withheld?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: $50 of Solar Credit Withheld

Conductor

Hi Jayden,

 

Apologies my mistake, looking more closely the $50CR was brought forward two bills ago as "Qld Govt Asset Owner Dividend". The solar credit amount is correct.

 

Thanks,

Steve.

Re: $50 of Solar Credit Withheld

AGL Moderator

Hi Steve,

 

Thanks for letting me know! It's great to hear that your concern has been alleviated.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.