Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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5% On Time Discount

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This is a two part question.

1. Will this discount be available when the new charges are introduced and,

2. How exactly is this calculated?

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Re: 5% On Time Discount

Retired AGL Moderator

Hi @gazza

 

If you are currently on a 5% pay on time discount plan, there will be no change to your discount plan post price change. Your 5% pay on time discount is calculated off your usage charges. 

 

If you pay via direct debit this discount will appear as a line item on your invoices, if you pay your invoices each month or quarter any discounts will appear as a pay on time amount on the first page. 

 

Thanks!

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